No Public Product Listings: You do not create open product listings. The Platform operates on a "Part Request" system. A Part Request is a detailed inquiry from a buyer for a specific automobile or motorcycle part. You browse these requests and respond directly with quotations to supply the requested part.

Responding to Part Requests: When you can supply a requested part, you submit a quotation ("Quote") which should include: (a) A clear description of the part (including part number or specifications to ensure it matches the request). (b) The price for the part. (c) The shipping fee or delivery charge (unless bundled into the price). (d) The name of the chosen carrier or courier service for delivery. (e) An estimated handling and delivery timeframe. You may also attach photos of the part, though this is not mandatory.

Binding Offer: Your Quote in response to a Part Request constitutes a binding offer to sell the specified part under the provided terms. If a buyer accepts a Quote, an order is formed, and you are obliged to fulfill it at the quoted price. You must ensure you can supply the exact part in the condition and quantity promised, and at the stated costs. Do not submit Quotes for parts that you do not have in stock or cannot source in a timely manner. All Quotes must be made in good faith and comply with these Seller Terms and applicable law.

Prohibited Quotations: You shall not include offers for any part or item that is illegal or restricted. Refrain from quoting for parts that are banned or regulated under Philippine law (see Section 3 for details). If a buyer's request unintentionally seeks a restricted item, you should decline to quote rather than violate laws or these Terms.

Obligation to Comply with Laws: Sellers must comply with all Philippine laws and regulations governing the sale, distribution, and export/import (if applicable) of automobile and motorcycle parts. It is your responsibility to be familiar with and adhere to national and local laws, including but not limited to consumer protection laws, import/export regulations, intellectual property laws, and safety standards.

Prohibited and Restricted Items: You shall not quote, offer, or sell any part that is prohibited or restricted by law. This includes, but is not limited to, the following examples:

Law Number for Restricted Items: For reference, Sellers are particularly advised to familiarize themselves with relevant Philippine laws such as: Republic Act No. 10863 (Customs Modernization and Tariff Act) which provides details on prohibited and restricted imports (e.g., it bans importation of used motorcycle parts except engines), and Republic Act No. 10883 (New Anti-Carnapping Act of 2016) which criminalizes the sale of parts from stolen vehicles. Compliance with these laws and all other applicable regulations is mandatory. The Platform may update its list of prohibited items from time to time in line with changes in the law or Platform policies. It is the Seller’s duty to ensure none of their Quotes or sales violate any such prohibitions.

Consequences of Non-Compliance: Any attempt to sell restricted or illegal parts will result in immediate action, including possible account suspension or termination (see Section 8) and reporting to authorities if required by law. The Seller shall bear sole liability for any legal infractions. The Platform disclaims all responsibility for illegal conduct by Sellers, and you agree to indemnify the Platform for any losses or damage resulting from your violation of this Section (see Section 9 on Indemnification).

Platform Commission: Piyesa (the Platform) will facilitate payments from buyers and, for each completed order, will charge a commission fee of 9.24% of the total order amount. This commission is inclusive of Value added tax (VAT) and exclusive of Creditable Whitholding Tax (CWT) and is calculated on the gross order value, including the price of the part and any shipping fees charged to the buyer. The commission will be deducted automatically by the Platform from the buyer's payment.

Breakdown of Fees: The total 9.24% commission consists of two components: (a) a service or trading fee of 7% for the use of the Platform's marketplace services (matchmaking, part request system, etc.), and (b) a payment processing fee of 2.24% for facilitating secure payment collection and disbursement. All these fees are stated inclusive of Value added tax (VAT) and exclusive of Creditable Whitholding Tax (CWT), meaning any value-added tax or other sales tax on the fees is already factored into the percentages above. For example, if the buyer pays P1000 (including shipping) for an order, the Platform would deduct P92.40 as the total commission (9.24%), and the remaining P907.60 would be allocated for payout to the Seller.

No Additional Hidden Fees: Other than the commission stated above, the Platform does not charge Sellers additional listing fees or subscription fees for using the marketplace (unless otherwise agreed in a separate written agreement or policy). However, Sellers are responsible for their own costs of doing business (including the cost of the parts, shipping expenses paid to carriers, any taxes on their income, etc.). The commission is intended to cover the Platform's service provision and payment facilitation. Any changes to the commission rate or structure will be communicated to Sellers in advance and, if required, an amendment to these Terms will be made (see Section 11 on Amendments).

Taxes on Seller's Sales: Each Seller is responsible for compliance with their own tax obligations relating to the sales made through the Platform. The commission fees described above are inclusive of the Platform's VAT obligations, but the Seller remains responsible for any taxes (such as income tax, VAT on the sale of goods, etc.) that apply to the sale of the part itself. If the law requires the Platform to withhold any taxes from the payout, the Platform will deduct such amounts and remit them to the tax authorities, and provide the Seller with documentation of the withholding. Sellers should consult their tax advisors regarding the proper treatment of sales and revenues obtained via the Platform.

Formation of Order: An "order" is created when a buyer accepts a Seller's Quote. The buyer is charged the total (part price + shipping fee). The Seller is notified, and this forms a "binding agreement". The Seller must honor the price and terms. Cancellations by the Seller are not allowed except for force majeure or Platform approval, and failure to fulfill orders may result in penalties or account suspension.

Seller's Responsibility for Shipping: The Seller is responsible for packing and shipping the part. Sellers can choose any reputable carrier or courier service. The carrier name and shipping cost must be disclosed in the Quote. The Seller must use the specified carrier (or one of equal/better service). The Seller bears the initial shipping cost (covered by the buyer's shipping fee). Sellers should not demand any additional shipping payment beyond what was agreed.

Dispatch Timeframe: Sellers are expected to ship out the product by the next business day (i.e., ship within one business day). For example: Monday order confirmed, hand over to courier by Tuesday. Prompt shipment is important. Sellers must inform the buyer and Platform immediately of unexpected delays (e.g., stock issues, logistics problems) and make reasonable efforts to dispatch. The Platform may cancel orders with a full refund if the Seller fails to ship on time without a valid reason.

Shipping Documentation and Tracking: The Seller should obtain proof of shipment (tracking number or receipt) and provide the tracking information to the buyer via the Platform. This allows monitoring of delivery progress. If no tracking is provided, the Seller must communicate an estimated delivery date and confirm delivery. Risk of loss in transit is borne by the Seller until delivery is confirmed. Sellers should use reliable shipping services and consider insurance for high-value parts.

Return Period: To uphold customer satisfaction and comply with consumer protection principles, Sellers are required to accept returns for any reason within fifteen (15) calendar days from the date the product was delivered to the buyer. This means that a buyer has up to 15 days after receiving the part to initiate a return, no questions asked. (Note: This return period is aligned with common e-commerce practices and exceeds any minimum requirements under Philippine law for returns; it applies regardless of whether the item is defective or simply not needed by the buyer.)

Return Authorization Process: Before sending any product back, the buyer must submit a Return Request through the Platform's system. The request will include the reason for return (if the buyer chooses to provide one) and may include photos or evidence of the item's condition. The Platform will then notify the Seller of the Return Request. As a Seller, you are expected to respond to the Return Request promptly. You may ask the buyer for additional details or photos of the product if not already provided, especially to assess the condition of the item (e.g., to confirm if an alleged defect or damage is present).

Seller's Acceptance or Refusal: Upon reviewing the Return Request, the Seller has the right to either accept or refuse the return based on the information provided. You should exercise this right in good faith. For example: if a buyer simply changed their mind within the 15-day window, you are still expected to accept the return (since returns are allowed for any reason in that period). If the buyer damaged the item through misuse and then wants to return it, you might have grounds to refuse or negotiate a partial refund. If you decide to refuse a return, you should provide a clear justification to the buyer (via the Platform's messaging or return response). Acceptable reasons to deny a return might include: the return request was made outside the 15-day window, or the item has been significantly used or altered by the buyer in a way that voids the return policy.

Return Shipping Costs: When approving a return, the Seller should state whether you will cover the return shipping cost or if the buyer will be responsible for it. This may depend on the reason for return. Examples: If the return is due to Seller's error or a defective part, the Seller is encouraged to cover return shipping. If the return is purely buyer's change of mind, the Seller may ask the buyer to shoulder the return shipping. These details can be communicated through the Platform during the return authorization. If the Seller agrees to cover return shipping, you can either provide a return shipping label/prepaid courier pickup, or reimburse the buyer for reasonable return postage costs. If you do not explicitly agree to cover it, it is assumed the buyer will arrange and pay for returning the item.

Condition of Returned Items: The Seller has the right to receive the product back before issuing a refund (unless the parties mutually agree otherwise). The buyer should send back the item in as close to the original condition as possible, including any accessories or documentation that came with it. Once the Seller receives the returned part, you should inspect it immediately. Provided that the returned item is verified to be the same item sent and in acceptable condition (taking into account any issues reported), you must approve the refund promptly. The Platform will then process the refund to the buyer on your behalf (deducting the amount from your pending payout or asking you to return funds if already paid out).

Dispute Mediation: In case of any disagreement regarding a return - for example, if a buyer believes a return was unfairly refused, or if there's a dispute over who should pay return shipping, or the condition of the returned item - either party may escalate the issue to Piyesa for mediation. The Platform will review the communications, evidence (including photos) and the circumstances in line with these Terms and principles of fairness. Piyesa may propose a resolution to the dispute, such as requiring the Seller to accept a return or asking the buyer to bear certain costs, etc. Both Seller and buyer agree to cooperate in good faith with Piyesa's mediation process. While the Platform's mediation decision is aimed to be impartial and in accordance with these Terms, if either party is unsatisfied, they still retain the right to seek legal remedies outside the Platform. However, please note: Piyesa reserves the right to make a final decision on the platform-related outcomes (like whether to issue a refund through the Platform) to maintain trust and consistency for users. In extreme cases, the Platform may refund the buyer and charge the Seller (or withhold from the Seller's payout) if the evidence strongly supports the buyer's claim and the Seller refuses to cooperate.

No Payout on Returned Orders: If a return is accepted and a refund is issued to the buyer, the Seller will not receive payout for that order (or if already received, the Seller must return the funds). The Platform's commission on a refunded order may also be reversed (the buyer will get the full paid amount back, which includes the commission portion). Returns are part of the Platform's service to buyers, and Sellers should factor in this return policy when engaging in transactions.

Holding Period: The Platform implements a payout holding period to ensure transaction completion and account for the return window. Funds for an order become eligible for payout to the Seller 30 days after the item has been marked as shipped (or dispatched) in the Platform's system. This is contingent on no return request or dispute being pending for that order. This period roughly corresponds to a 15-day return period plus additional buffer time for return shipping or claims resolution. It also guards against payment reversals or chargebacks.

No Pending Returns Requirement: If a buyer files a return request or raises a dispute before the 30-day payout date, the payout for that specific order will be temporarily put on hold. Funds will not be released until the issue is resolved. If the dispute is resolved in favor of the buyer (e.g., return and refund completed), the Seller will not receive those funds. If the dispute is resolved in favor of the Seller (e.g., buyer's return declined or buyer keeps item), the payout will be released promptly after resolution. The 30-day timer may be adjusted in such cases. Essentially, payout occurs only when there are no active or unresolved claims against the order.

Payout Method: Sellers must provide valid payout details (e.g., bank account information or other supported payment processor details) to receive funds. Piyesa will initiate the payout to the Seller's designated account within a reasonable time after the 30-day clearing period, typically on the next scheduled payout cycle. Payouts may be batched for efficiency if multiple orders clear on similar dates. Exact timing may depend on banking processes. The Platform will notify the seller when a payout has been processed. Any transfer fees charged by banks or payment providers for receiving the payout (if applicable) are the responsibility of the Seller, unless otherwise stated.

Commission Deduction and Adjustments: A 7.24% commission (referenced as Section 4) is automatically deducted before the payout amount is calculated. The payout amount for each order is the order total minus the Platform commission and minus any other adjusted amounts (e.g., refunds, or withheld amounts due to disputes). In case an order's payout was released and later a chargeback or payment reversal occurs (e.g., fraudulent credit card use), the Platform will notify the Seller and may deduct the relevant amount from the Seller's future payouts or require reimbursement, as the transaction did not successfully complete. The Platform strives to prevent such occurrences.

Grounds for Suspension/Termination: Piyesa values trust and safety in its marketplace. We reserve the right to suspend (temporarily block) or terminate (permanently close) a Seller’s account if we suspect any behavior that undermines buyer trust, violates these Terms, or is potentially unlawful. Grounds for suspension or termination include, but are not limited to:

Procedure for Suspension/Termination: In most cases (except egregious violations), the Platform will attempt to notify the Seller of issues and may provide an opportunity to explain or correct the problem. For example, we may send warning emails or performance notices outlining the issue and required improvement. However, the Platform reserves the right to suspend or terminate immediately and without prior notice if we believe it’s necessary to protect buyers or the Platform from harm, fraud, or legal liability. Once an account is suspended, the Seller will not be able to initiate new sales; if terminated, the Seller’s access to the account will be revoked entirely.

Effect on Pending Transactions: If a Seller’s account is suspended or terminated, the Platform at its discretion may hold any pending payouts to the Seller until any investigations are concluded and/or until the lapse of the return period for the Seller’s delivered orders. This is to ensure that funds are available to satisfy any buyer refunds or claims that might surface. If ultimately the account is terminated for cause, the Seller’s remaining balance (after resolving any refunds or liabilities) will be released to the Seller if appropriate. If the investigation finds evidence of fraud or significant buyer harm, the Platform may decide to refund buyers from the Seller’s held funds and/or seek other remedies. The Seller will be informed of the outcome where possible.

Appeal and Reinstatement: If you believe your account was wrongfully suspended or terminated, you may contact the Platform’s support or legal department to appeal the decision. Provide any evidence or explanations that might justify a reversal of the action. The Platform will review appeals in good faith, but its decision on reinstatement shall be final. There is no guarantee of reactivation; once trust is severely broken, the Platform is not obliged to restore access.

Seller's Agreement to Indemnify: The Seller hereby agrees to indemnify, defend, and hold harmless Piyesa, its owners, affiliates, officers, directors, employees, and agents (collectively, the "Indemnified Parties"), from and against any and all claims, demands, causes of action, liabilities, losses, damages, judgments, or expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) any breach by the Seller of these Seller Terms or of any representation, warranty, or covenant herein; (b) any violation of law or regulation by the Seller in connection with its use of the Platform or its sales (including, without limitation, selling restricted or illegal goods, or violating consumer protection laws); (c) any infringement of intellectual property or other rights of third parties by the Seller's listings or products (for example, if you sell counterfeit parts or use another party's trademarks without authorization, or upload images/content that you have no right to use); and (d) any injury, death, or property damage caused by a product that the Seller sold through the Platform, or any product liability claim relating to the Seller's goods.

Scope of Indemnity: This indemnification obligation means that if any third party (including a buyer or government agency) makes a claim or initiates legal action against any of the Indemnified Parties due to the Seller's actions or products, the Seller will cover all costs and damages for which the Indemnified Parties are held liable or incur, and will provide a defense (by counsel acceptable to the Platform) for the Indemnified Parties at the Seller's expense. The Platform will promptly notify the Seller of any such claim and may, at its discretion, allow the Seller to handle the defense, provided that the Seller acts promptly and in good faith to defend. However, the Platform reserves the right to participate in the defense and approve any settlement that would affect the Platform's rights or obligations.

Continuing Obligation: This indemnity survives any suspension, termination, or expiration of the Seller's account or use of the Platform. In other words, even if you stop using the Platform or your account is closed, you continue to be responsible for indemnifying the Indemnified Parties for any issues that arose during the period when you were using the Platform as a Seller. This section is intended to shift appropriate responsibility to Sellers for their own actions and products, as is customary in marketplace arrangements.

No Liability for Platform as a Marketplace: Piyesa is an online platform connecting buyers and sellers, and is not the seller of any parts. Piyesa shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from platform use or transactions. This includes loss of profits, business, data, or goodwill, even if Piyesa was advised of such damages. Piyesa's role is limited to providing technology and services; the ultimate responsibility for the products and their sale lies with the Seller.

Limit on Direct Damages: Piyesa's total aggregate liability to the Seller for any claim from a single transaction or incident is limited to the amount of commission fees that Piyesa earned from the Seller on the transaction giving rise to the claim, or PHP 5,000, whichever is lower. In aggregate, Piyesa's total liability for all claims in a given year shall not exceed the total commissions earned by Piyesa from that Seller's transactions in that year. These limitations apply regardless of whether the claim is based on contract, tort, warranty, strict liability, or any other legal theory.

No Liability for Product Issues: Piyesa shall not be liable for any injury, harm, or damage caused by the parts sold by the Seller through the Platform. The Seller is solely responsible for the safety, quality, and compliance of their products. Example: If a part malfunctions and causes damage or injury, the claim lies solely against the Seller. The Seller agrees not to hold Piyesa responsible and will indemnify Piyesa if a third party tries to hold Piyesa liable (as described in Section 9). This allocation of responsibility is fundamental because the Platform does not manufacture, inspect, or certify the parts – the Seller does.

No Warranties by Platform: Piyesa provides the Platform and related services on an "as is" and "as available" basis, without any warranties or guarantees of any kind. While we strive for uptime, security, and accurate functioning, we do not warrant that the Platform will be uninterrupted or error-free, or that transactions will always complete without issue. Piyesa disclaims any implied warranties, including any warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent allowed by law. This disclaimer does not affect the Seller's own obligations to buyers (for example, any warranties you choose to offer on your products are between you and the buyer).

Legal Limitations: Some jurisdictions do not allow certain exclusions or limitations of liability. If Philippine law (or other applicable law, if determined by a court) does not allow the exclusion of certain damages or the limitation of liability as set forth in this Section, then such exclusions and limitations shall apply to the maximum extent permitted by law, and any remaining liability will be limited to the smallest amount permissible. Nothing in these Terms is intended to limit or exclude any liability that cannot be limited or excluded under applicable law (for example, certain violations of consumer protection laws might carry statutory liabilities that cannot be waived).

Governing Law: These Seller Terms and any disputes arising out of or relating to these Terms or the use of the Platform shall be governed by the laws of the Republic of the Philippines. Any lawsuit or legal proceeding shall be brought exclusively in the appropriate courts of the Philippines, with venue in the courts of Metro Manila, Philippines, as the principal place of business of Piyesa. (If you are a foreign entity selling into the Philippines, you still agree to Philippine law and jurisdiction for consistency and compliance purposes.)

Relationship of Parties: These Seller Terms do not create any agency, partnership, joint venture, or employment relationship between Piyesa and the Seller. The Seller is operating as an independent business using the Platform as a service. Neither party has authority to bind the other outside the scope of these Terms. The Seller cannot represent to any third party that they are an agent or representative of Piyesa, and vice versa. The Seller bears sole responsibility for their employees, subcontractors, and operations. These Terms do not create any exclusive relationship; Sellers are free to sell products through other channels, and Piyesa may offer the Platform to other sellers and partners.

Changes and Amendments: The Platform reserves the right to modify or amend these Seller Terms at any time. Changes will be effective only after the Platform provides notice via appropriate means (email, in-dashboard announcement, or updated posted Terms). Reasonable advance notice of material changes will be given. If you do not agree with a change, you must cease using the Platform as a Seller before the effective date of the new terms and may request account closure. Continued use or failure to object constitutes acceptance of the changes. No amendment or modification by the Seller will be binding on Piyesa unless expressly agreed in writing by an authorized representative of Piyesa.

Severability: If any provision of these Seller Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the Terms and the remaining provisions shall remain in full force and effect. The parties shall endeavor in good faith to replace an invalid or unenforceable provision with a valid one that, as closely as possible, achieves the intended commercial result of the original provision.

No Waiver: The failure of the Platform to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Piyesa. A waiver of any term in one instance shall not constitute a waiver of that term for the future.

Entire Agreement: These Seller Terms (along with any Platform User Agreement or general Terms of Use, and any policies, guidelines, or annexes expressly incorporated by reference) constitute the entire agreement between Piyesa and the Seller regarding the subject matter hereof, and supersede any prior or contemporaneous understandings, agreements, negotiations, or communications, whether written or oral, relating to the same. The Seller acknowledges that in entering into this agreement, it has not relied on any statement, representation, or warranty that is not expressly set out in these Terms.